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Shipping conditions

Standard shipping

We accept orders from all over the world. Available product lines, shipping rates and fees depend on the destination country and the weight of the order. [Nbsp] When you shop at Molto Luce in the webshop, we use your billing address, which you are logged into your account with, to determine your location.

The delivery conditions stored for the customer apply.

 

All of Molto Luce's standard shipping rates and policies apply to these items when shipped domestically, including free shipping for qualifying orders. International shipping may not be available for all items. Due to their nature and the effort involved, we cannot deliver some items free of charge. Information on shipping costs can be found on the product page.

In some cases it may take up to two additional days for your items to be delivered. This is indicated on the product page of the item and in the order overview as the expected delivery date.

 

Shipping costs for the 24h shop

Shipping orders from the 24h shop are sent with the Österreichische Post or GLS Österreich

 

  Paket Premium Österreich (B2B) GLS oder DPD GLS oder DPD GLS oder DPD GLS oder DPD GLS oder DPD
  Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6
0-12kg €6,--          
>12-31.5kg €8,--          
> 31.5kg €16,--          
0-15kg   €7,-- €18,-- €27,-- €35,-- €66,--
>15-30kg   €11,-- €25,-- €39,-- €49,-- €92,--
>30-40kg   €19,-- €49,-- €75,-- €98,-- €185,--
>40kg   €38,-- €98,-- €150,-- €196,-- €370,--

 

Free shippingfor the 24h shop

Free shipping only applies if the value of the order is above the minimum order value for free shipping. Our system shows you the respective shipping costs according to your selection.

 

Zone 1 Paket Premium Österreich (B2B) Free delivery from € 150,--
Zone 2 Germany Free delivery from € 300,--
Zone 3 Belgium, Italy, Croatia, Luxembourg, Netherlands, Slovakia, Slovenia, Czech Republic, Hungary, Denmark, Bulgaria, France, Poland, Romania Free delivery from € 750,--
Zone 4 Finland, Sweden Free delivery from €1000,--
Zone 5 Portugal, Spain, Ireland, Estonia, Lithuania, Latvia Free delivery from €1000,--
Zone 6 Malta, Cyprus, Greece Free delivery from €1500,--
Zone S Switzerland (deliveries twice a week on Tuesdays and Thursdays, freight forwarders Molto Bene and distribution in Switzerland by the Galliker company)

Free delivery from CHF750,--

Zone X Other countries EXW (ExWorks)

 

Customs, duties and taxes

Customs can open and check packages. This is beyond our control.

The recipient of an international shipment may be subject to import duties and taxes that are levied once a shipment reaches their country. Additional costs for customs clearance are to be borne by the recipient. Molto Luce has no influence on these costs and cannot provide any information about their amount. Customs guidelines vary greatly from country to country. For more information, please contact the local customs office.

Note: The customs authorities of some countries require the importer of goods to provide special proof of identification before a shipment is processed. As the importer of the goods, you or the recipient of the shipment may need to provide an identification number, e.g. B. a national identification number, CPF number or tax number.

 

International Shipping - Important Information

Your packages may be subject to customs and import duties in the country the order is being shipped to. These costs must be borne by the recipient.

 

Possible deviations from country-specific standards

For products shipped internationally, manufacturer warranties may not apply, manufacturer service options may not be available, and product manuals, instructions, and safety warnings may not be available in the language of the destination country.

The products (and accompanying materials) may not meet the country-specific standards, specifications, and labeling requirements of the destination country. Products may not conform to electrical voltage and other electrical standards in the country of destination (and may require the use of an adapter or converter if appropriate). It is your responsibility to ensure that the product can be legally imported into the destination country. When ordering from Molto Luce, the recipient is the importer, who must comply with all laws and regulations of the destination country.

 

Privacy

Your privacy is important to us, and we know that how information about your order is used and who it is shared with is important to you. We want our international customers and customers who ship products internationally to know that cross-border shipments are subject to opening and control by customs authorities.

We can provide our international transport company with certain order, shipping and product information, e.g. B. Title, provide. This information can be transmitted by the transport company to the customs authorities in order to enable customs clearance and to comply with national laws.

Privacy statement